When
it comes to branding, the real money lies in tackling an often-neglected
question: ‘Why?
Understanding
the ‘whys’ is essential if want to listen to your brand and really hear what it
is telling you.
Why are people buying your
brand and not the other? Why is this brand
cooler than the other? Why are people
willing to share and tell others about everyone else’s brand but yours? Why is
it that some brands get better quality applicants than yours?
And then
we have the the mother of all ‘whys’ – why
are people willing to pay three times more for your competitor’s brand when you
know your product quality is so much better?